GENERAL INFORMATION

Check-in: from 4pm room available.
Check-out: by 10am departure from the room.
It is still possible to check-in, if you arrive before 4pm, and use all the facilities: swimming pool, terrace, bar, beach, playing fields, mini-club and entertainment service.
During check-in it is necessary to show a valid ID or Passport of all Guests, children of all ages included.

DAY-USE AND LATE CHECK-OUT

It is possible to book on site within one day before your departure a day-use room (return of the keys within 8pm) or ask for a late check-out (return of the keys within 2pm). Service subject to availability.

CLUB CARD

The club card, mandatory for all guests from 4 years of age, will be paid during check-in. The card includes: entertainment service, mini-club, sport activities and usage of the fields, swimming pool with equipped terrace and one sun umbrella and 2 loungers per room, regardeless of the number of guests per each room.
€8.00 per person per day (up to 4 years of age)

BOARD TYPES

BB
– Bed and Breakfast (overnight stay and breakfast).
– Breakfast included.
– Always available.
HB
– Half Board.
– Breakfast + Dinner (drinks with meals ).
– Always available.
FB
– Full Board.
– It includes breakfast, lunch and dinner with drinks.
– Always available.

PRESTIGE PACKAGE (limited availability)

The Prestige Package costs €40.00 per room/ day and includes:
a. First drink supply for minibar:
– 1x 0,5 L bottle of still water – 1x 0,5 L bottle of sparkling water, 1x cola.
– 2x juices – 1x orange soda – 1x tonic water – 1x beer.
b. Typical sweets on arrival day.
c. Room will be tidied up in the evening as well.
d. Daily change of beach towels.
e. Bathrobe and slippers for adults only.
f. Late check-out till 2pm.

FIRST AND SECOND ROW ON THE BEACH

One sun umbrella and two loungers in the first or second row at the beach can be booked on site at an additional cost. The service is subject to availability.
Per day: First row €20.00 | Second row €15.00

DEPOSIT AND BALANCE

– We ask a 30% deposit of the whole amount during confirmation.
– Final payment during check-in.

CANCELLATION POLICY

The following information applies to the refundable rates:
– Up to 30 days before your scheduled arrival date: 10% fee of your total amount.
– From 29 to 21 days prior to your scheduled arrival date: 30% fee of your total amount.
– From 20 to 11 days prior to your scheduled arrival date: 50% fee of your total amount.
– From 10 to 3 days prior to your scheduled arrival date: 75% fee of your total amount.
– From 2 days up to the arrival date: 100% of your total amount.
– No show or early check-out: 100% fee of your total amount.
It is not possible to modify or cancel for free a non-refundable rate.

REQUESTS DURING CONFIRMATION

Any requests made during the booking phase relating to preferences or particular needs (e.g. room on the first floor), are only subject to availability and not guaranteed.

INFANT

Infant: 0-1 year of age.
– Free of charge if they sleep in the same bed with another Guest or in their own cot.
– Cot: free of charge if booked during reservation (except for different agreements and prices arranged with the T.O.).
– Pushchairs available for €10.00 per day (a €50.00 deposit per pushchair is requested), except for reservations with free buggy offered by the T.O.

BABY’S ROOM

You can use anytime during the day the area dedicated to small babies where kitchenette, sink, fridge, microwave, blender, sterilizer, pans, dishes, table mats and high chair are available. During the opening hours of the restaurant you can find basic cooked and uncooked products: vegetable broth, fresh tomato sauces, small pasta, boiled meat and fish, fresh fruits and yogurt.

TAKE-AWAY LUNCH

If you would like to go on a one-day trip, you have the possibility to take with you a packed lunch, that will replace the meal at the restaurant. The take-away lunch needs to be ordered at the reception the day before within 6.30pm.
The packed lunch is also available as extra meal at the price of €15.00 per person.

MASSAGE

Enjoy some well deserved me-time by booking a restoring or therapeutical massage in a relaxing atmosphere inside our garden house or in the dedicated massage room. Our masseures are all professional.

BEACH TOWELS

At the reception you can rent beach towels at an additional cost.
The service is upon request. A deposit is needed and will be refunded when returning the towels.
Deposit: €20.00 (per item)
Rent: €2.50 (per day and per towel with change included).

GRAND BAZAAR

At our Grand Bazaar you can find basic items for the beach and for the kids, as well as newspaper, cigarettes, drinks, ice-creams, beauty products, souvenirs and much more.

BIKES

Ask our Staff at the Reception to rent a bike if you would like to discover the nearby beaches or reach the city centre of Orosei. The service is not provided directly by the Club Hotel.

WI-FI

Wi-Fi is for free and available everywhere in the Club hotel, at the beach as well.

LAUNDRY AND IRONING SERVICE

At the reception you will find information and costs on the laundry and ironing service (with the possibility of dry cleaning).

CAR PARK

Our big unsupervised car park allows you to park your car or motorbike inside the Club hotel.
In the Club Hotel you can also find a covered car park with limited available places. The service has an additional cost and needs to be previously booked.
€8.00 per night (from 1st July to 31st August)
€6.00 per night (for the remaining period)

SERVICES UPON REQUEST

Some services are only available upon request and at extra cost. A reservation is needed (e.g. doctor, baby-sitting, hairdresser).

PETS

Only a limited number of pets is allowed in our Club Hotel. A request during reservation and a written confirmation are needed.
Allowed pets: dogs, cats, rabbits, and small birds. They must weigh max. 5kg. The price is €10.00 per day per animal and €70.00 for the final sanitization of the room.
Transport box or a leash are mandatory. Animals cannot access the beach, sport fields, playground, bar, restaurants, and private bathing concession. According to our regional law, all animals do not have access to the beach, except for dedicated dog beaches, from 8am to 8pm.

In the absence of a written confirmation from the hotel, the animal cannot be accepted due to the limited number of allowed pets.

EXTRA MEALS

Extra dinner and lunch can be booked on site and include still, or sparkling water served in bottles, white and red wine of the house and beer.
Adult: €30.00 | Child: €15.00 | Infant: free

ALLERGIES AND FOOD INTOLERANCES

It is necessary during reservation to inform our staff about any sort of allergies or food intolerances you might have.
The Club Hotel does not have a dedicated kitchen for gluten free meals; therefore, we cannot guarantee that our fresh meals have no gluten.

TOURIST TAX

The district of Orosei does not request as of now the payment of a tourist tax.

MONEY CARD

Payments at the Grand Bazaar, bar or restaurant can be made only by using a money card, that will be activated at the reception and allows all our guests to enjoy their holiday without worrying about having cash with them all the time.
A deposit of €5.00 is necessary for each activated money card. The card can be charged with cash, credit or debit card. The deposit and the credit left will be refunded when the money card will be given back to our staff.

ACCEPTED PAYMENT METHODS

Cards: Debit card, American Express, Visa, Euro/Mastercard, CartaSi.
Cash: From 1st July 2020 till 31st December 2021 our guests with an Italian residency can pay up to €1,999.00  with cash, whereas the limit is fixed on €15,000.00 for our foreign Guests.

SHUTTLE

On board of a shuttle, that stops inside the hotel, you can easily and comfortably reach the city center of Orosei.
The round-trip ticket costs €5.00 per person. The service is available every 35 minutes.
Timetable, shuttle stop and prices may be modified depending on the season.

HOW TO REACH US

AIRPLAIN
Olbia Costa Smeralda Airport (OLB)
– 86km | 80 minutes by car.
Alghero-Fertilia Riviera del Corallo Airport (AHO)
– 186km | 130 minutes by car.
Cagliari Elmas Airport (CAG)
– 216km | 145 minutes by car.

FERRY BOAT
Port of Olbia
– 88km | 85 minutes by car.
Port of Golfo Aranci
– 106km | 95 minutes by car.
Port of Arbatax
– 126km| 105 minutes by car.
Port of Porto Torres
– 181km | 125 minutes by car.

TRANSFER FROM/TO OLBIA

– Airport or port of Olbia: €45,00 each way (1-8 ppl).
– Children from 0 to 3 years old: 50% discount.
– Child car seat: free of charge if booked in advance.
– Minimum cost: 2 adult fees.
– Additional charge for night service (from 8pm to 7:30am) €90.00 each way.
– All rates are inclusive of VAT and must be paid on site.
– In case of no-show the cost will be charged entirely.
Transfer must be confirmed 10 days before your arrival date. You also must communicate from which port/airport you start your journey and the time of your departure/arrival.

PLEASE NOTE

– Toilets and showers are located 100m from the beach.
– There might be minimum stay limitations for your reservation.

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